Business Relationship Manager
- Recruiter
- Gleeson Recruitment Ltd
- Location
- Bracknell
- Salary
- £50k - 70k per year + Bonus and Package
- Posted
- 17 May 2017
- Closes
- 24 May 2017
- Ref
- 5719
- Contact
- Jo Townsend
- Job Title
- Finance Business Partner
- Category
- Oil, Gas, Mining
- Experience Levels
- Manager
- Contract Type
- Permanent
- Hours
- Full Time
Business Relationship Manager
My client based in Berkshire are seeking a Business Relationship Manager. The Business Relationship Manager will be responsible for supporting the business stream activities within the SSC to ensure that the SSC service and delivery thereof are in line with customer expectations and service level agreements.
Key responsibilities of a Business Relationship Manager
- Build and maintain key business stream and finance relationships between the SSC and defined business partners
- Act as a key point of contact for the defined business partners
- Establish and maintain regular communications with the defined business partners regarding pertinent service level activities and development
- Support the SSC Leadership Team to ensure that the SSC has the right resources, capabilities, and capacity to meet both existing and new demands from the business streams
- Support the SSC Process Managers in resolving issues, concerns, and escalations raised by the defined business partners that relate to the SSC staff and the delivery of services
- Manage a small team of SSC staff and ensure that the team is staffed with the appropriate skills and levels to meet the demands of the business
Essential responsibilities of a Business Relationship Manager
· At least 3 years' experience of business partnering
· At least 3 years' experience working within a shared services environment
· Strong written and oral communication skills
· Excellent customer service skills
· Excellent interpersonal skills
- Experience in working:
- Across multiple countries in Europe, Middle East and Africa
- With or in large multi-national organisations
- In a multi-functional shared services operation
- Ability to work and deliver collaboratively across a complex global matrix
Desirable responsibilities of a Business Relationship Manager
- Previous exposure to a culturally diverse working environment
- Ability to speak more than one major European language
For more information on the Business Relationship Manager role please contact me directly