Credit Control Supervisor

Frazer John Recruitment Finance Practice is working with a growing client in Manchester and an opportunity has arisen for a Credit Control Supervisor to manage a small team of Credit Controllers.  To be successful in this role the Credit Control Supervisor must have the following experience:

• At least 3 years’ experience as a Credit Control Supervisor / Manager.
• Experience of managing a team and also be a team player.
• Competent on Microsoft Office.
• Ability to prioritise workload.

As the Credit Control Supervisor you will be required to:

• Lead and contribute to cash collection by chasing debt along with the 2 x Credit Controllers.
• Ensure cash collection KPI’s are hit including monthly cash collection target / reduction in aged debt balances / reduction in debtor days / getting more customers onto direct debit, and driving robust processes.
• Manage bad debt and write off processes including feeding into Management Accountants around bad debt provision.
• Update the tracking of customer billing queries resulting on non-payment and conduct the weekly billing queries meeting with the Sales Account Managers to resolve.
• Complete and review Sales Ledger reconciliations.
• Resolve complex and escalated customer billing queries, and attend customer meetings with Sales to resolve issues if required.
• Ensure the team prioritises workload in line with company expectation for cash collection target.
• Feed into the weekly Cashflow Forecasting process by provide robust cash collection figures to the Management Accountants.
• Provide Management information regarding the team’s performance and targets.
• Monitor teams’ performance and address performance issues.

If you are interested in this role please apply, alternatively please contact Christine Schneider at Frazer John Recruitment for more information.