Accounts Clerk - Insurance
- Recruiter
- Investigo Limited
- Location
- England, Surrey, Woking
- Salary
- £30000 - £38000 per annum
- Posted
- 21 Aug 2019
- Closes
- 28 Aug 2019
- Ref
- BBBH91350
- Contact
- Luke Badiali
- Job Title
- Accounts Assistant
- Category
- Insurance
- Contract Type
- Permanent
- Hours
- Full Time
Within the role you will be accountable for:
£30,000 - £38,000 (DOE)
Preferable but not essential:
- Bilingual in another language.
- Strong excel skills
Duties:
- Responds to customer inquiries, performs research and provides resolutions
- Assists with customer information changes to ensure customer account information is up-to-date and accurate
- Assists with customer transactions (e., verify processed payments, research billing inquiries, etc.) to support high levels of customer service
- Assists with accounting approvals and changes (e., claim payments, data changes, refunds etc.) to settle and reconcile customer accounts
- Reviews and processes un-reconciled items to ensure customer account accuracy and to support reconciliation reporting
- Runs reports from claims database to support reporting needs
- Assists co-workers with customer issue resolution
- Provides collection support and analysis as well as identifies and implements collection process improvements
- Works on assigned special projects
- Maintains and improves internal job procedures