Sales Administrator

SF Recruitment are excited to be working with a well-known business that are based near Lutterworth as they recruit for an IT Systems Administrator. The ideal candidate will join them on a full time, on a 9 month contract basis to provide front line support as well as give input into the design, testing and release of business software.

Your main Responsibilities will include:
- Monitor status and progress of help desk calls
- Communicate and provide update on status/progress in line with department SLA
- Verify call completion/closure with requestor to ensure any/all associated tasks have been undertaken, including onward communication, training and documentation
- Install and configure software
- Monitor network and system performance and escalate issues accordingly
- Support the upgrade of systems with new releases
- Support the system change process through the development of business change requests and management through the change process from definition to testing and deployment
- Work with suppliers and end users to test changes to systems either as a result of changes or through larger software releases

What do you need to be successful for the role?
- Experience with administration of IT systems such as Active Directory, Content Management Systems or e-Commerce platforms
- Experience with the design of system and process changes, testing and release of business software
- Effective problem solving, communication and interpersonal skills

In return you'll receive:
On offer is a salary of £17,000 depending on experience, a good benefits package and the opportunity to work in a great environment.
Hours of work are Monday to Friday.