Trainee Accounts and Credit Control

Axon Moore are exclusively recruiting a B2C Credit Controller on behalf of a well-established and growing business in Media City. The business have experienced fast growth and are looking to add a new position to the finance team, making it an exciting time to join a business with a fantastic culture and working environment.

The role will cover all aspects of Credit Control in a B2C environment, reporting into the Management Accountant. You will be aiming to increase revenue by liaising with customers regarding their upcoming bookings.

Duties

• Proactively calling customers who have bookings with the company, prior to their due date to collect payment
• Taking payment or arranging for payment to be made
• Amend or move bookings to a later date where necessary
• Cancel bookings where payment cannot be facilitated
• Aim to increase success in fulfilling pre-booked sessions, in turn increasing revenue for the business
• Advise customers on company policy
• General account administration
• Report to Management Accountant and keep them informed where necessary
• General ad-hoc duties to assist and cover the finance team and the wider business.

Person requirement

• Previous experience in a Credit Control or Customer Service role in a B2C environment
• A keen interest in gaining experience in Accounting
• Strong customer service skills, being helpful, positive and proactive at all times
• Keen to help and make suggestions to ensure no loss of revenue
• Good IT skills, especially MS Excel and Outlook
• Able to prioritise workload and demonstrate flexibility toward deadlines
• Strong communication and interpersonal skills
• Be tenacious and assertive without being aggressive with the ability to build relationships with clients
• Confident and independent with a down to earth can-do approach

If you would like to hear more about this role, please get in touch with Harriett Busby at Axon Moore