Credit Control Team Leader
- Recruiter
- Elevation Recruitment Ltd
- Location
- England, Nottinghamshire, Worksop
- Salary
- + Excellent Benefits
- Posted
- 03 Nov 2021
- Closes
- 01 Dec 2021
- Ref
- TFSK-36465
- Contact
- Sarah-Jane Skott
- Job Title
- Credit Controller
- Category
- Public Sector
- Contract Type
- Permanent
- Hours
- Full Time
Elevation Accountancy & Finance are recruiting a rare and exciting opportunity for a Credit Team Leader in the Worksop area.
This is a fantastic role that will provide the successful candidate with a wealth of exposure across credit control, query management and team leadership. You will be required to work closely with the senior management team to support in overseeing a team Credit Controllers and will act as the escalation point for the team with any complex queries or support they may need.
Duties & Responsible will include (but not limited to):
● Be responsible for the daily work allocation and resource planning for the Business Units that are managed, to ensure outstanding debt is minimised
● Support the team to actively collect the debt on accounts which have significant issues to resolve or where past due is significantly aged - and ensure all escalation processes are adhered to
● Ensuring daily activities are overseen - ensuring that best practise is understood and followed
● Regularly monitor daily team targets and outputs, thus ensuring all interactions are logged and classified correctly
● Collaborate with Operational Teams to proactively look for opportunities to reduce costs, handoffs and improve the overall customer experience
● Liaise with Internal Shared Service Centre, and external Business Finance Owners across the region, to ensure effective debt management
● Calculate the monthly Cash Collection forecasting, based on account and ledger knowledge for final approval from the Order to Cash Assistant Manager
● Ensure all Credit Control processes are reviewed regularly, consistently adhered to and documented
● Ensure the reporting suite is effectively updated and maintained with all data feeds efficiently managed, whilst providing an on-going review for any other reporting to enable KPI's are implemented and maintained in the reporting suite
Key Experience & Skills:
● Good standard of Education - with strong skills in MS Office
● Thorough understanding of Financial Systems and Reporting - such as SAP, Oracle, Navision and Great Plains
● 2+ Years Experience of leading teams to deliver against Credit Control SLA's/KPI's
● Experience in managing complex customer credit portfolio is desirable
● A track record of delivering accurate work on time and in a fast-paced environment
● Strong coaching skills - that enable the development of of team members to maximise performance and potential
● Good time management skills to ensure own and teams targets/workload are prioritised
If you are interested in the role and have the above experience and requirements; please get in touch and apply today!
This is a fantastic role that will provide the successful candidate with a wealth of exposure across credit control, query management and team leadership. You will be required to work closely with the senior management team to support in overseeing a team Credit Controllers and will act as the escalation point for the team with any complex queries or support they may need.
Duties & Responsible will include (but not limited to):
● Be responsible for the daily work allocation and resource planning for the Business Units that are managed, to ensure outstanding debt is minimised
● Support the team to actively collect the debt on accounts which have significant issues to resolve or where past due is significantly aged - and ensure all escalation processes are adhered to
● Ensuring daily activities are overseen - ensuring that best practise is understood and followed
● Regularly monitor daily team targets and outputs, thus ensuring all interactions are logged and classified correctly
● Collaborate with Operational Teams to proactively look for opportunities to reduce costs, handoffs and improve the overall customer experience
● Liaise with Internal Shared Service Centre, and external Business Finance Owners across the region, to ensure effective debt management
● Calculate the monthly Cash Collection forecasting, based on account and ledger knowledge for final approval from the Order to Cash Assistant Manager
● Ensure all Credit Control processes are reviewed regularly, consistently adhered to and documented
● Ensure the reporting suite is effectively updated and maintained with all data feeds efficiently managed, whilst providing an on-going review for any other reporting to enable KPI's are implemented and maintained in the reporting suite
Key Experience & Skills:
● Good standard of Education - with strong skills in MS Office
● Thorough understanding of Financial Systems and Reporting - such as SAP, Oracle, Navision and Great Plains
● 2+ Years Experience of leading teams to deliver against Credit Control SLA's/KPI's
● Experience in managing complex customer credit portfolio is desirable
● A track record of delivering accurate work on time and in a fast-paced environment
● Strong coaching skills - that enable the development of of team members to maximise performance and potential
● Good time management skills to ensure own and teams targets/workload are prioritised
If you are interested in the role and have the above experience and requirements; please get in touch and apply today!