Revenue Analyst - Maternity Cover - 12m FTC

Revenue Analyst - Maternity Cover - 12m FTC  

Salary: £24,532 - £31,084  

Location: Peterborough / Home Based 

Monday – Friday 9.00am-5.00pm 

Our client have a fantastic opportunity to join Cross Keys Homes as a Revenue Analyst on a 12 month fixed term contract. As the Revenue Analyst for them the postholder will be responsible for assisting on year-round analysis of services costs, end of year calculations, forecasting and will be involved with the budget setting process of service charges for their tenants. The successful candidate will also need to ensure the service charges are correctly accounted for whilst maintaining a high level of customer service as well as ensuring comprehensive reconciliations take place of payments made into the business. 

The ideal candidate will have previous experience of working within a finance function as well as an understanding of cash and bank reconciliations. In addition, the successful candidate will need to have intermediate excel, numeracy and analytical skills and be able to effectively communicate with internal and external stakeholders. 

They recognise that service charges are a unique area so previous experience of this is desirable but not essential as they would be happy to train and develop the right person in this role. 

They are looking for someone 

• To assist on year-round analysis of service costs and assist in the end of year calculation, forecasting and budget setting process of rent/service charges 

• To assist on all service charge queries for the business, providing guidance and challenge to ensure maximum, legally compliant recovery of service costs.  Liaise with the development team in the setting of service charges for new developments. 

• To be responsible for the accurate and timely analysis of service costs within all relevant cost centres and expense codes in order to ascertain variations from budget, present regular reports to service and departmental managers in a clear and concise format in order to quickly identify and recommend corrective action. 

• To be responsible for establishing and maintaining exception reports in order to identify potential discrepancies and significant variances, and in turn liaise with Heads of Service and team managers across the business in order to highlight issues that need addressing and suggest corrective action. 

• To regularly interrogate actual and forecast expenditure to make sure that spend is going to the correct place and is appropriate to variable service cost recovery. Aim to resolve any issues at the service charge calculation period. 

• To review expenditure and provide analysis and feedback to service managers on opportunities to improve value for money and on compliance with relevant service charge legislation. Challenge expenditure based on forecast impact on service charges where appropriate. 

• To support the Revenue Manager with the annual rent and service charge increase process in line with organisational procedures and within the agreed timescales and parameters. This will involve compiling detailed rent and service charge schedules against relevant scheme and property which are reconciled to the appropriate service/utility cost ledger. 

• To assist in the annual budget setting process by ensuring that all relevant income streams are accounted for and completed, in line with budgeting procedures and to the requirements of the finance manager and head of commercial services.  

• To act as the lead point of contact for all internal stakeholder and external customer enquiries in a timely and efficient fashion, ensuring that customers understand how their rents and service charges have been calculated. This will involve representing CKH at tenant/ shared owner forums as ‘technical’ support to neighbourhoods’ team. This will also involve external stakeholders such as Peterborough’s Housing Benefit department and the Department of Work and Pensions in order to respond to queries or challenges relating to housing benefit eligible rents and service charges. 

• To be responsible for seeking continuous improvement throughout all aspects of data storage, collation and reporting in order to maximise efficiency and accuracy. 

• To respond to all internal and external customer queries in a timely and accurate manner. 

• To assist with all processing of Income and transactional Postings 

• To perform key reconciliations for bank and general ledger control accounts, including rent debtors to ensure that all payments made to CKH are accounted for. 

• To act as buddy for finance tasks in support of overall team objectives including all essential accounts payable processes. 

Requirements 

• Knowledge of accounting principles 

• Experience working in a finance function 

• Experience of dealing with queries from internal and external customers 

• Experience of operating and maintaining financial packages including complex spread sheet models 

• Experience of working to deadlines 

• Understand cash and bank account reconciliations 

• Advanced IT / numeracy / analytical skills 

• Able to plan, organise and prioritise a complex effectively, in order to achieve targets and meet deadlines 

• Effective verbal and written communicator to internal and external customers with varying levels of knowledge 

• Ability to process vast and complex data to use for business needs 

• Self-motivated with a positive outlook and the ability to take ownership for own work 

• Able to clearly explain and present technical financial information to non-experts 

• Able to build strong working relationships with individuals and teams from all disciplines within the business 

• Ability to work as a team member and under own initiative to manage workload 

• Intermediate Excel skills including the use of pivot tables, Lookup and IF functions 

• To be a team player and happy to get stuck in 

• AAT part or fully qualified (desirable) 

The Company 

A commercial business with a social heart, their vision is to create opportunities that change lives through their drive, expertise, resources and passion.  

Their dynamic approach has made them one of the region’s leading providers of affordable homes for rent and sale. Developing new homes across Cambridgeshire and Peterborough, and the surrounding area, they’re committed to increasing the supply of affordable homes in the communities where they are needed most. Agility and innovation are central to their approach to adapting to change, and they’ll continue to grow our business in today’s fast-paced operating environment.  

There’s more to building communities than building houses. In addition to providing quality homes and delivering excellent landlord services, they also provide care at home and at their two extra care communities in Peterborough as well as around the clock support through their LifeLine personal alarm service. Their community investment programme sees them working with specialist partners to bring a range of employment, wellbeing and family-friendly services to the heart of their communities, with a rapidly expanding digital support offer too.