Credit Control Team Lead
- Recruiter
- SF Recruitment Limited t/a SF Group
- Location
- Wolverhampton
- Salary
- GBP28000 - 30000 per year
- Posted
- 05 Aug 2022
- Closes
- 12 Aug 2022
- Ref
- PVK99083898
- Contact
- Peter Kidd
- Job Title
- Credit Controller
- Experience Levels
- Manager
- Contract Type
- Permanent
- Hours
- Full Time
Are you looking for your next step up in your Credit Career? Or are you looking for a new challenge in a busy Credit department?
SF are working with a large national organisation with their Head Offices based in Wolverhampton, reporting to an experienced Head of Credit this role will oversee a team of 8 Credit Controllers, supporting the wider finance function and branch network.
Your new role:
- Maintain the debtor ledger, ensuring all accounts are up to date and all transactions and notes are recorded
- Leading a team of 8, making sure to deliver excellent customer service & ensuring cashflow into the business
- Resolution, negotiation and conclusion of debt and bad debt cases, with both internal and external partners
- Accurate and timely transaction processing, including reconciliation, cash allocation, credit, invoice and remittance processing
- Performance of accurate administration of customer account and case notes
- Support developing and growing the skills and capabilities of the Credit Controllers and Credit Control Assistants
- Support recognising, coaching and managing the performance of the Credit Controllers and Credit Control Assistants
- Resolving queries in a timely and accurate manner to reduce late payment and bad debt
- Responsible for ensuring accurate updating of relevant systems with key information to enable operational reporting and tracking of KPIs
- Responsible for Credit Controllers and Credit Control Assistants governance and adherence to procedures and compliance with company policy and best practice
- Responsible for the compliance of, and improvements to the end to end order to cash process, policies and procedures both individually and for team members
- Responsible for adherence to employee management policies and procedures
What you'll need
- Previous experience in AR/Credit control
- CICM qualified or studying is desirable but not essential
- Good ERP system skills and Excel
- Proven experience leading a team
What you'll get in return:
- 23 days leave (25 after 5 years service) + bank holidays
- Christmas shut down
- Company pension
- 1 day paid volunteering day
- Perk pal portal (cheap cinema tickets, etc)
Hours:
Monday to Friday 8.45am - 5pm
Office based