Credit Controller
- Recruiter
- Investigo Limited
- Location
- England, Hertfordshire, Watford
- Salary
- Up to £30000.00 per annum
- Posted
- 31 May 2023
- Closes
- 07 Jun 2023
- Ref
- BBBH149163
- Contact
- Jack Green
- Job Title
- Credit Controller
- Category
- Consumer products / FMCG
- Contract Type
- Permanent
- Hours
- Full Time
Key Responsibilities
● Handling in excess of 25 inbound calls per day, resolving queries & dealing with
disputes for businesses whilst ensuring revenue is collected.
● Handling difficult scenarios with companies, maintaining composure and courtesy whilst
enforcing the defined credit policy.
● Placing in excess of 25 outbound phone calls, keeping detailed notes for
Job Specification
● Communicating payment status to senior stakeholders within the organisation.
● Returning credits due to the business in a timely fashion whilst ensuring a transparent
and accurate audit trail.
● Ensuring maximum application is given to assisting the wider finance team in meeting
departmental KPIs
● Assistance with the processing of Direct Debit Mandates and updating the ERP
accordingly.
● Actioning payment reports to accurately reflect the sanctions imposed in the credit
policy.
● General administration and housekeeping